Category: Leadership/Management

Sniper – another great Mental Doodle from George.   George was the business brain behind Weekenders for which I worked when I first moved here to Bath some 20 years ago.  I had the privilege of attending around 8 days …

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Being seen as the Expert in professional service firms – from Newsletter in March 2012 Really, really important to show you are the expert and have the ‘ology’:  Being seen as the expert is a critical ingredient for any professional service …

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10 tips for high-growth business owners/managers by Jan Bowen-Nielsen 1. Work smarter, not harder Prioritise your own efforts carefully. Whether you are starting up, or running a large business, your time is precious. It is natural to focus your attention on …

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This is part of a fortnightly ‘thought’ sent by George Raynault, a Canadian and who was the business brain behind Weekenders.  I had the privilege to attend a number of leadership training sessions with George which were quite amazing.   …

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Certificate in Coaching and Mentoring for Professionals I recently attended Quiver Management’s open course and will soon complete my Certificate in Coaching and Mentoring for Professionals. As I work part as coach, part as mentor and part as consultant within …

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Together with Stephen Fry, Sir Ian McKellen and Victoria Wood, I and nearly 5 million other listeners are fans of the Archers, the longest running radio show in the world, with more than 16,700 episodes since it started in 1950. …

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The BT small business unit put out this bulletin in 2008 which I thought was good. Achieving brilliant customer service If you want your customers to keep coming back to you, getting your customer service right is vital. We asked …

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