Tag: confidence

Six tips on how to create a great leadership speech by Simon Lancaster, professional speech writer, who shares his knowledge on how the use of simple rhetorical techniques can make your next speech stand out. Just four minutes. well worth …

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Former Olympic champion, politician and businessman Sebastian Coe shares the secrets of his success and provides his tips on leadership skills (from an article in the Daily Telegraph in 2009 – I wonder if he would add to this, now, …

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Turning a customer with a complaint into one of your biggest fans:The Wow Factor-have you got it?Things do go wrong and most people are reasonable if a complaint is handled well. Handle it really well and you have a fan …

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Buying the thing your project truly needs. Another great blog from Seth Godin “In our commercial culture, it’s easy to buy just about anything—except the things you really need. Like a decision. (And the confidence to execute on it.) Grace. …

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